Have a question?
- ★ What is PetBox?
- ★ What if I want to order 2 dog boxes or 2 cat boxes, I don't see that option?
- ★ How do I sign up for PetBox?
- ★ How much is a PetBox?
- ★ Can I mix dog and cat products in one PetBox?
- ★ What do you do for animal charities and how do you decide which one gets donations?
- ★ What kind of items should I expect to choose from?
- ★ Does the product choice change from month to month?
- ★ If I choose to "be suprised" and have PetBox choose my items, what should I expect?
- ★ Can I make a PetBox with both dog and cat items in one?
- ★ Where are the PetBox items made, are they safe for my pet?
- ★ How do I pack my PetBox?
- ★ When will my PetBox ship?
- ★ How do I update my shipping address?
- ★ Does PetBox ship outside the United States?
- ★ Are there shipping fees?
- ★ Will I get a confirmation email when my PetBox has shipped?
- ★ Where is my PetBox?
- ★ How do I cancel my subscription?
- ★ How to I change from a "choose" what I pack box to a "suprise me" box (or vise versa)?
- ★ Why was my subscription renewed?
- ★ How do I change my subscription?
- ★ How do I start a subscription?
- ★ If I cancel in the middle of my subscription, will I still get all of my PetBoxes?
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